Customer Gateway

Welcome to the CC Communications' Online Customer Service Center.
CC Communications has earned a long-standing reputation for providing excellent, courteous, responsive service and support to our customers.

How may we help you?

No matter what your area of need may be CC Communications is here to help. Just fill out our contact us form and an associate will get back to you within one business day.

When corresponding, please remember to include: your name, company name, daytime phone number, email address and indicate the best time when our staff may be able to reach you if we have further questions.  Please be as descriptive as possible and include the specific, individual web page address (url) associated with your request (if applicable).  Also, if you are contacting us about a pre-existing or previously assigned service request, please include your service request "tracking number" so that we may more quickly respond to your follow-up correspondence.

General Contact Information

View our Directory of CC Communications Senior Staff & Associates.

IMPORTANT: Customer Advisory: Microsoft Releases New Internet Explorer
CC Communications Recommends Website Review to Ensure Seamless Functionality

For more information about IE7, please click here.

CHARLOTTE, NC. - October 20, 2006 – Microsoft released the final version of Internet Explorer 7.0 (IE7) late Wednesday, October 18. Internet Explorer 7.0 (IE7) represents a major upgrade to Internet Explorer, providing significant enhancements in security, platform management, and usability. PLEASE NOTE: IE7 may cause problems with traditional website techniques. CC Communications recommends that all clients prepare for the IE7 release by closely reviewing their websites and browser-based applications after download to ensure seamless functionality with IE7.

For help creating your managed IE7 deployment plan or consultation regarding potential impact to your website or other applications, please promptly contact your CC Communications Account Manager or Customer Service at 704-543-1171 or .

Microsoft ActiveX Update Potentially Affects Websites
Recent update to ActiveX controls limits interactivity with embedded objects

For more information regarding the ActiveX update is available by consulting e-Week.

CHARLOTTE, NC. - April 25, 2006 – Microsoft recently announced an update to ActiveX controls that could affect business websites. This update prevents users from automatically interacting with objects embedded in websites such as movies using Macromedia Flash, QuickTime, or Media Player. This update is in response to a patent conflict with Eolas Technologies under scrutiny since 2004. Microsoft issued this update as a workaround for the patent conflict. The workaround solution affects methods for embedding content involving Microsoft’s Internet Explorer. For additional professional feedback regarding the effect of this update, please contact Russ Husky, Chief Information Officer for CC Communications at 704-543-1171, extension 110. Kip Cozart, President of CC Communications is also available for comment at 704-543-1171, extension 112.